What if the weather doesn't cooperate?
Of all the questions we get when booking, most of the uncertainty is about the weather. Understandably so: ballooning is only possible in calm conditions, and that simply isn't the case every day in our region. On this page we explain exactly how we assess that, and what happens if a flight can't go ahead.
The most important thing to remember: safety always comes first with us, and rescheduling due to weather never costs you anything.
Threshold at 20 km/h
We don't fly above a wind speed of 20 km/h. Rain or thunderstorms also rule out a flight.
Decision around midday
We follow the forecast closely and let you know in good time whether that day's flight will go ahead.
Always free rescheduling
If the flight can't go ahead due to weather, we reschedule to a new date at no extra cost.
What our pilots look at
Wind speed
The most important factor. Above 20 km/h, take-off and especially landing become too unpredictable, and that's a risk we don't take.
Wind direction
Direction matters too: certain directions bring the balloon too close to busy roads, built-up areas or military zones.
Precipitation & thunderstorms
Rain makes the balloon envelope heavy, and thunderstorms are of course out of the question — if in doubt, we don't fly.
Visibility
Fog or low cloud limits visibility for the pilot, which makes a safe flight impossible.
The pilot's decision
Ultimately our pilot decides, drawing on decades of experience. When in doubt, a flight is rescheduled — that's our starting point, not the exception.
And if my flight is rescheduled?
- No extra costs, however often it's needed
- You choose a new date yourself, in consultation with us
- A gift voucher simply remains valid for 24 months, even after a reschedule
- We keep you directly informed, usually by phone
We follow the weather forecast closely and confirm around midday whether that day's flight will go ahead, based on wind speed, wind direction, precipitation and visibility.
We don't fly above a wind speed of 20 km/h. Flights are also cancelled in the case of rain or thunderstorms.
No, rescheduling due to weather is entirely free. You simply choose a new date that suits you.
That can happen, especially in an unsettled season. We keep rescheduling free of charge until the weather cooperates — there's no limit on the number of reschedules.
There's no need — we follow the forecasts closely and contact you ourselves as soon as we know whether the flight will go ahead. If you're still unsure, feel free to call.
